Schulze, David
Customer What?: The honest - and practical guide to - customer experience
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- ISBN 13:
- 9781527222168
- author:
- Schulze, David
- format:
- Paperback
- publisher:
- Customer Experience Consultancy Ltd
- language:
- English
- Publication Year:
- 2018
- Pages:
- 187
- Dimensions:
- 28 x 21.6 centimetres (0.51 kg)
- Genre:
- Business, General, Business,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Customer What? offers a unique approach to understanding and improving customer experience. Divided into four sections, this practical guide combines theory with real-life examples to help you develop your skills.
Through a combination of overviews, activities, and stories, Customer What? provides a comprehensive framework for creating exceptional customer experiences. Whether you're looking to improve your own practice or support others in their journey, this book is an invaluable resource.
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