Gingiss, Dan
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share
- ISBN 13:
- 9781631954580
- author:
- Gingiss, Dan
- format:
- Paperback / softback
- publisher:
- Morgan James Publishing llc
- language:
- English
- Publication Year:
- 2021
- Pages:
- 212
- Dimensions:
- 22.9 x 15.2 x 1.2 centimeters (0
- Genre:
- Business, Customer Service, Business,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
The Experience Maker: Creating Remarkable Experiences That Your Customers Can't Wait to Share
In today's competitive marketplace, companies need to stand out from the crowd. One way to do this is by focusing on customer experience, delivered by human beings who are unique to a company.
Dan Gingiss shares his proprietary WISER method - Witty, Immersive, Shareable, Extraordinary, Responsive - to help managers and executives create remarkable experiences that their customers will want to talk about with friends, family, and social media followers. By learning from the successes of other companies, you can ensure your customers become your best marketers and salespeople.