Bon, Jan van
IT Service Management Based on ITIL V3: A Pocket Guide (ITSM Library)
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- ISBN 13:
- 9789087531027
- author:
- Bon, Jan van
- format:
- Paperback
- publisher:
- Van Haren Publishing
- language:
- English
- Publication Year:
- 2007
- Pages:
- 150
- Genre:
- Computers
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
This concise pocket guide provides a quick reference to ITIL V3, a leading standard within the Service Management community. It covers the key service management processes and introduces the lifecycle approach.
Perfect for professionals looking for a portable and easy-to-understand overview of ITIL V3, this book is an essential resource for anyone seeking to understand service management principles and practices.
With its compact format and straightforward language, this guide makes it easy to quickly review and reference the key concepts and terminology of ITIL V3.
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