William Ury
Getting Past No: Negotiating in Difficult Situations
- ISBN 13:
- 9780553371314
- author:
- William Ury
- format:
- Paperback
- publisher:
- Bantam Interactive Technology Doubleday Dell Publishing Group INC International Concepts
- language:
- English
- Publication Year:
- 1993
- Pages:
- 208
- Genre:
- Psychology Management & Business: General Textbook
- Condition:
- New
- Availability:
- Item usually sent within 6 working days
Description
Getting Past No: A Proven Breakthrough Strategy for Negotiating with Difficult People
William Ury offers a practical approach to resolving disputes and negotiating successfully, even when faced with stubborn or hostile individuals.
Learn how to stay in control under pressure, defuse anger and hostility, and find out what the other side really wants. This book provides a straightforward guide to turning adversaries into negotiating partners and reaching agreements that satisfy both sides' needs.
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