Tonks, Sue
Can I Have A Word?: Dealing with performance, behaviour or attitude in difficult situations
(No reviews yet)
Write a Review
- ISBN 13:
- 9781913579494
- author:
- Tonks, Sue
- format:
- Paperback
- publisher:
- Ladey Adey Publications
- language:
- English
- Publication Year:
- 2023
- Pages:
- 240
- Dimensions:
- 21.6 x 14 x 1.4 centimetres (0.3
- Genre:
- Business, General, Nonfiction,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Dealing with difficult conversations can be daunting, but having the right approach can make all the difference. This practical guide shares techniques to help you navigate challenging situations with confidence and control.
Sue Tonks, an international leadership and management trainer, has developed a range of strategies to help you manage power shifts, prevent hurt or blame, and establish plans to prevent similar problems recurring. With its engaging illustrations and video links, "Can I Have A Word?" is the perfect resource for anyone looking to improve their communication skills.
Related Products
Related Products
Successful Difficult Conversations: Improve your team's performance, behaviour and attitude with kindness and success (Paperback)
Gill, Sonia
£18.81
Effective Conversations for a Stronger Team Sonia Gill offers practical advice on having successful difficult conversations in a school setting. Based on solid theory and her own experience, this...
The Difficult Words of Jesus
Levine, AmyJill
£18.79
Jesus spoke words that shocked his followers and continue to challenge us today. His teachings often balanced tough love with comfort and encouragement, but he also uttered insults and made...
Getting Past No: Negotiating in Difficult Situations
William Ury
£13.31
Getting Past No: A Proven Breakthrough Strategy for Negotiating with Difficult PeopleWilliam Ury offers a practical approach to resolving disputes and negotiating successfully, even when faced with...
The Oxford Dictionary of Difficult Words
Hobson, Archie
£22.83
The Oxford Dictionary of Difficult Words by Archie Hobson provides a comprehensive reference for words that lie just outside the standard vocabulary. With over 10,000 entries, this portable...
Powerful Phrases for Dealing with Difficult People
Renee Evenson
£10.48
Learn how to effectively manage difficult colleagues and improve your workplace communication with Powerful Phrases for Dealing with Difficult People.This practical guide provides you with the tools...