Fisher, Roger
Difficult Conversations: How to Discuss What Matters Most
- ISBN 13:
- 9780140277821
- author:
- Fisher, Roger
- format:
- Paperback
- publisher:
- Penguin
- language:
- English
- Publication Year:
- 2000
- Pages:
- 272
- Dimensions:
- 12.95 x 1.78 x 19.81 centimetres
- Genre:
- Self-Help & Practical Interests
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Difficult Conversations: A Proven Approach to Tackling Tough Talks. We all have conversations that cause anxiety and frustration. Whether it's with an underperforming colleague, a family member, or a difficult client, navigating these discussions can be stressful. This book provides a step-by-step approach to having your toughest conversations with less stress and more success. By following the principles outlined in Difficult Conversations, you'll learn how to prepare yourself, start the conversation without defensiveness, and keep it constructive and focused, regardless of the other person's response. With this practical guide, you can improve your communication skills and achieve better outcomes in your personal and professional life.
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