Hodak, Brittany
Creating Superfans: How to Turn Your Customers Into Lifelong Advocates
- ISBN 13:
- 9781774580783
- author:
- Hodak, Brittany
- format:
- Hardback
- publisher:
- Page Two Books, Inc.
- language:
- English
- Publication Year:
- 2023
- Pages:
- 296
- Dimensions:
- 20.6 x 15.8 x 2.4 centimetres (0
- Genre:
- Business, Customer Service, Business,
- Condition:
- New
- Availability:
- Item usually sent within 20 working days
Description
Creating Superfans: Turning Your Customers into Lifelong Advocates Discover the power of superfandom and transform your business into a category of one. Award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business, combining sharp business insights with entertaining stories from her work with global brands. Memorable case studies illustrate that customer experience is the battlefield for winning and keeping customers. Hodak's game-changing CX system, the SUPER Model, is simple to learn, deploy, and measure across every organization. Whether you're launching a new business or running a hundred-year-old brand, this book gives your entire team a shared playbook for tapping into the unmatched power of superfandom.
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