Guidara, Will
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
- ISBN 13:
- 9781529146820
- author:
- Guidara, Will
- format:
- Paperback
- publisher:
- Ebury Edge
- language:
- English
- Publication Year:
- 2024
- Pages:
- 288
- Dimensions:
- 23.4 x 15.3 x 2.1 centimetres (0
- Genre:
- Business, Customer Service, Business,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Transforming ordinary transactions into extraordinary experiences is within reach for every business. Will Guidara, former co-owner of Eleven Madison Park, shares his remarkable story of radical reinvention and memorable hospitality.
Guidara's journey, from a struggling New York City restaurant to the world's best, reveals the power of giving more than expected. He shares stories of his team's transformation, from delivering praise and criticism with intention to creating bespoke experiences that surprise and delight.
Today, Guidara urges us to find the magic in what we do, for ourselves, our colleagues, and our customers. With sparkling stories of his journey through the industry's most famous players, he shows us how to turn our businesses into hospitality businesses, where every transaction is an opportunity to create something special.
Related Products
Related Products
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Guidara, Will
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Guidara, Will
Power Tarot: More Than 100 Spreads That Give Specific Answers to Your Most Important Questions
MacGregor, T. J
Net Positive: How Courageous Companies Thrive by Giving More Than They Take
Polman, Paul
Net Positive: How Courageous Companies Thrive by Giving More Than They Take
Polman, Paul