Guidara, Will
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
- ISBN 13:
- 9781529146813
- author:
- Guidara, Will
- format:
- Hardback
- publisher:
- Ebury Edge
- language:
- English
- Publication Year:
- 2024
- Pages:
- 288
- Dimensions:
- 24 x 16.2 x 2.8 centimetres (0.4
- Genre:
- Business, Customer Service, Business,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
The remarkable story of how one restaurant's transformation from struggling to world-class is revealed in this New York Times bestseller. Will Guidara's journey to success is one of radical reinvention and memorable, bespoke hospitality.
Guidara shares sparkling stories of his journey through the restaurant industry, including encounters with famous players like Daniel Boulud and Danny Meyer. He argues that the key to extraordinary experiences lies not in less, but in more - and shows how this approach can transform ordinary transactions into extraordinary ones.
Today, every business can choose to be a hospitality business, and this book urges you to find the magic in what you do - for yourself, your colleagues, and the people you serve.