Pont, Phd Lyn
Hospitality Management: - People Skills and Manners - on and Off the Job
- ISBN 13:
- 9781491733080
- author:
- Pont, Phd Lyn
- format:
- Paperback
- publisher:
- iUniverse
- language:
- English
- Publication Year:
- 2014
- Pages:
- 276
- Dimensions:
- 22.9 x 15.2 x 1.6 centimetres (0
- Genre:
- Business, Industries, Hospitality, Travel & Tourism,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Hospitality Management is a comprehensive guide for those seeking to excel in the hospitality industry. Written by Lyn Pont, PhD, this book provides valuable insights into the soft skills required for outstanding customer care and service. With a focus on practical information and real-world examples, Hospitality Management is an essential resource for anyone looking to succeed in this fast-paced and competitive field.
From service and relationships to integrity and communications, this book covers the essential elements of hospitality management. With a wealth of industry knowledge and expert advice, Hospitality Management is the perfect tool for anyone looking to improve their skills and advance their career.
Whether you're a seasoned executive or just starting out, Hospitality Management offers a treasure trove of practical information and expert guidance to help you succeed in the hospitality industry.
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