Bolton
People Skills
- ISBN 13:
- 9780671622480
- author:
- Bolton
- format:
- Paperback
- publisher:
- Touchstone
- language:
- English
- Publication Year:
- 1986
- Pages:
- 300
- Genre:
- Personnel & human resources management
- Condition:
- New
- Availability:
- Item usually sent within 4 working days
Description
Improve your personal and professional relationships with this practical guide to communication, listening skills, body language, and conflict resolution. Robert Bolton identifies the most common communication barriers that can damage relationships and provides solutions to overcome them. You'll learn how to acquire essential communication skills, such as listening, asserting yourself, resolving conflicts, and working out problems with others. These skills will help you communicate calmly, even in stressful situations. The book covers topics like using simple assertion techniques, the power of body language, and the value of silence in communication. By applying the ideas and techniques outlined in People Skills, you can improve your communication in meaningful ways, every day.
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