Joe Fleischer
The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship
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- ISBN 13:
- 9781578200979
- author:
- Joe Fleischer
- format:
- Paperback
- publisher:
- Elsevier Science
- language:
- English
- Publication Year:
- 2002
- Pages:
- 272
- Genre:
- Marketing Textbook
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
The Complete Guide to Customer Support provides valuable insights into turning technical assistance into a profitable relationship. As customer expectations continue to evolve, support operations face greater responsibilities than ever before.
With 24/7 assistance available on any chosen channel, customers now demand help whenever and wherever they need it. This comprehensive guide helps you navigate the changing landscape of customer support, offering practical advice on how to build strong relationships with your clients.
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