Goolsby, James
Tactical Communication: de-Escalation Techniques for Law Enforcement
- ISBN 13:
- 9781541257023
- author:
- Goolsby, James
- format:
- Paperback
- publisher:
- Createspace Independent Publishing Platform
- language:
- English
- Publication Year:
- 2017
- Pages:
- 90
- Dimensions:
- 20.3 x 12.7 x 0.6 centimetres (0
- Genre:
- Health & Wellbeing, Family & Relationships, Conflict Resolution,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Effective Communication in High-Pressure Situations Tactical Communication De-Escalation Techniques for Law Enforcement by James Goolsby provides essential guidance for anyone seeking to master communication skills in challenging situations. This comprehensive guide covers the universal truths about people, the psychology of conflict, and the importance of approaching interactions with a positive attitude. You'll learn how to effectively communicate and de-escalate difficult situations, including dealing with difficult people, understanding personality types, and communicating with emotionally upset individuals. The book also explores the power of words, helping you choose your words carefully to convey your message. By understanding your own communication style and what makes you unique, you can develop a personal approach that works for you, making it easier to navigate complex interactions and achieve positive outcomes.