Lipsky, Michael
Street Level Bureaucracy: Dilemmas of the Individual in Public Service
- ISBN 13:
- 9780871545442
- author:
- Lipsky, Michael
- format:
- Paperback
- publisher:
- Russell Sage Foundation
- language:
- English
- Publication Year:
- 2010
- Pages:
- 275
- Dimensions:
- 22.6 x 15.2 x 2.3 cm
- Genre:
- POLITICAL SCIENCE / Public Policy / Social Policy
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Thirty years on from its initial publication, Street-Level Bureaucracy remains a crucial exploration of the complexities faced by public service workers in implementing government policies. Michael Lipsky's seminal work highlights the significant role that street-level bureaucrats play in shaping the frontlines of government, from teachers and police officers to social workers and legal-aid lawyers.
Through a nuanced examination of the challenges faced by these individuals, Lipsky reveals the tension between the need to interpret policy on a case-by-case basis and the limitations imposed by their job roles, including huge caseloads and inadequate resources. This edition, marking the 30th anniversary of the book's first publication, offers a timely reflection on the enduring relevance of Lipsky's insights.
Street-Level Bureaucracy is a thought-provoking analysis of the policy-making process at the grassroots level, shedding light on the often-overlooked world of public service workers who are responsible for delivering government programs and services.