Kenneth Cloke
Resolving Conflicts at Work: Ten Strategies for Everyone on the Job
- ISBN 13:
- 9780470922248
- author:
- Kenneth Cloke
- format:
- Paperback
- publisher:
- John Wiley & Sons
- language:
- English
- Publication Year:
- 2011
- Pages:
- 400
- Dimensions:
- 6.00 (w) x 9.00 (h) x 1.30 (d)
- Genre:
- Human Resources - Personnel Management, Industrial & Organizational Sociology
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Resolving Conflicts at Work: A Practical Guide for Everyone on the Job This comprehensive guide provides techniques for preventing and resolving conflicts, miscommunications, and misunderstandings in the workplace. It identifies core strategies for maintaining stable and productive workplaces, including dozens of methods for revealing opportunities for growth and improvement. The third edition of this text has been fully revised and updated with new content, examples, and case studies. It includes a foreword by Warren Bennis, as well as new chapters on leadership and transformational conflict coaching, and organizational systems design. This book is suitable for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces. With its practical approach and wide range of techniques, Resolving Conflicts at Work offers a valuable resource for anyone looking to improve their workplace relationships and achieve greater productivity and morale.
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