Olve, NilsGran

Performance Drivers: A Practical Guide to Using the Balanced Scorecard

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ISBN 13:
9780471495420
author:
Olve, NilsGran
format:
Paperback
publisher:
J.W.
language:
English
Publication Year:
2000
Pages:
364
Dimensions:
132 mm X 197 mm
Genre:
Business & Management
Condition:
New
Availability:
Item usually sent within 10 working days
£18.96

Description

The Balanced Scorecard: A Practical Guide to Using Performance Drivers provides a comprehensive approach to strategic management. Traditionally, business objectives have focused solely on financial targets, leaving a gap between strategy and implementation. This book addresses this issue by introducing the Balanced Scorecard, a system that balances performance measurement across four key areas: customers, internal processes, learning and growth, and financials. By focusing on future potential success, the Balanced Scorecard can be used as a dynamic management system to reinforce and drive corporate strategy forward. The authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. Practical examples from leading companies such as ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia, and Volvo illustrate the effectiveness of this approach. This book offers a long-term view of strategic objectives, how to utilize knowledge gained through experience, and the flexibility required to adapt to a fast-changing business environment.

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