Scott, Joel
Microsoft CRM for Dummies
- ISBN 13:
- 9780764516986
- author:
- Scott, Joel
- format:
- Paperback
- publisher:
- John Wiley & Sons
- language:
- English
- Publication Year:
- 2003
- Pages:
- 384
- Dimensions:
- 189 mm X 238 mm
- Genre:
- Advertising & Promotion
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Microsoft CRM For Dummies provides a practical guide to getting started with Microsoft's Customer Relationship Management software. This comprehensive book covers the key features and functionality of Microsoft CRM, including sales and service modules, lead and opportunity management, contact history, automated event reporting, and data analysis tools.
With Microsoft CRM, you can streamline your business operations, improve sales performance, and enhance customer relationships. The software is designed to be easy to use and implement, making it accessible to both beginners and experienced users. As an expert in successful CRM implementation for small and medium-sized businesses, Joel Scott brings valuable insights and expertise to this guide.
Part of the popular 'For Dummies' series, Microsoft CRM For Dummies is a reliable resource for anyone looking to get up-to-speed with this powerful software.
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