Beer, Jennifer E.
Mediator's Handbook
- ISBN 13:
- 9780865717220
- author:
- Beer, Jennifer E.
- format:
- Paperback
- publisher:
- New Society Publishers
- language:
- English
- Publication Year:
- 2012
- Pages:
- 224
- Dimensions:
- 28 x 1.8 x 21.5 cm
- Genre:
- Business, Finance & Law, Law, ,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
The Mediator's Handbook - Revised & Expanded Fourth Edition by Eileen Stief provides a comprehensive model for effective mediation. This updated guide explains the process step-by-step, from opening conversations and exploring the situation, through finding resolution and testing agreements. It also details the concepts and skills a mediator needs to support the people involved in the conflict. The handbook offers a clear structure for new and occasional mediators, while providing a detailed resource for professionals. Its accessible manual format makes it a valuable desk reference for anyone working with clients, customers, volunteers, committees, or teams. With its emphasis on practical, day-to-day skills, this book is ideal for those looking to improve their mediation skills.