Crawley, John
MEDIATION FOR MANAGERS
- ISBN 13:
- 9781857883152
- author:
- Crawley, John
- format:
- Paperback
- publisher:
- Nicholas Brealey Publishing Ltd
- language:
- English
- Publication Year:
- 2002
- Pages:
- 256
- Dimensions:
- 190 mm X 234 mm
- Genre:
- Management & management techniques
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
Mediation for Managers: A Practical Guide to Resolving Conflict and Rebuilding Relationships at Work. This accessible book provides a comprehensive introduction to mediation in the workplace, drawing on real-life examples and cases. It explores the benefits of mediation in transforming conflict into opportunities for growth and improvement. By understanding how to mediate effectively, managers can become key players in resolving disputes and rebuilding relationships with their colleagues. The book outlines the core tasks and skills required to be a successful mediator, including the ability to remain neutral, facilitate open communication, and empower others to find solutions. With practical guidance and examples, readers will learn how to apply these skills in a wide range of workplace settings.
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