SpencerOatey, Helen
Making Working Relationships Work: The TRIPS Toolkit for handling relationship challenges and promoting rapport
- ISBN 13:
- 9780648184461
- author:
- SpencerOatey, Helen
- format:
- Paperback
- publisher:
- Castledown Publishers
- language:
- English
- Publication Year:
- 2024
- Pages:
- 302
- Dimensions:
- 22.9 x 15.2 x 1.6 centimetres (0
- Genre:
- Business, Leadership, ,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
Effective relationship management at work is crucial for business success. However, handling these challenges can be demanding. Professionals face various issues in the workplace, including upsetting incidents, loneliness, and unhealthy cultural atmospheres. This book provides a powerful set of tools and concepts to help leaders, managers, and employees address relationship challenges with greater success. It offers a robust conceptual framework - the TRIPS rapport management framework - which underpins a suite of tools for overcoming common problems such as discord, exclusion, and difficult colleagues. By understanding the context and selecting suitable strategies, individuals can improve their ability to manage relationships at work. Part 1 introduces key issues, while Part 2 presents practical solutions for addressing specific challenges.