Parmenter, David
Key Performance Indicators
- ISBN 13:
- 9781119620778
- author:
- Parmenter, David
- format:
- Hardback
- publisher:
- Printed Publication
- language:
- English
- Publication Year:
- 2019
- Pages:
- 384
- Dimensions:
- 231mm / 160mm
- Genre:
- Business Textbook
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Key Performance Indicators: Developing, Implementing and Using Winning KPIs by David Parmenter provides a model for simplifying complex key performance indicators (KPIs) and helping organizations avoid common mistakes. This revised edition incorporates practical lessons from major implementations, offering a concise KPI methodology with clear implementation guidance. Fresh insights are added on how other areas of performance management can be improved, along with new in-depth case studies. A starter kit is included to identify critical success factors, while the KPI resource kit provides updated worksheets, workshop programs, and questionnaires. By following this guide, organizations can create effective KPIs that define and measure their organizational goals, leading to current and future success. With its extensive revision and update, Key Performance Indicators remains a valuable resource for companies implementing performance management systems, such as balanced scorecards, six sigma, or activity-based management.