Locus, Jaden
ITIL(R) V4 Complete Certification Guidebook: Study Guide to Pass In First Attempt
- ISBN 13:
- 9781654616809
- author:
- Locus, Jaden
- format:
- Paperback
- publisher:
- Independently Published
- language:
- English
- Publication Year:
- 2020
- Pages:
- 120
- Dimensions:
- 28 x 21.6 x 0.6 centimetres (0.3
- Genre:
- Computers, Special Topics, Information Technology,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Pass ITIL(R) 4 Foundation with Confidence The ITIL(R) V4 Complete Certification Guidebook is your comprehensive preparation guide to pass the Information Technology Infrastructure Library (ITIL(R)) 4 Foundation test on your first attempt. This guide helps you deepen your understanding of ITIL(R), a widely adopted standard for the IT support industry, its core values and practices. Discover how the fourth industrial revolution has introduced new modifications with ITIL(R) 4, and explore the four key components of service management that drive successful assistance and significant value for clients. You'll also learn about the service value chain, constant improvement model, core values, and more. With this guide, you'll be equipped to tackle topics such as exams, fundamentals, service organizations, service management, and service relationships. By studying ITIL(R) 4, you'll gain a solid understanding of how to apply its principles in real-world scenarios. The guide covers essential topics, including service value chain planning, continual improvement, and governance, helping you achieve your certification goals.