Torble, Tracey
Change Manager: Careers in IT Service Management
- ISBN 13:
- 9781780174648
- author:
- Torble, Tracey
- format:
- Paperback
- publisher:
- BCS Learning & Development Limited
- language:
- English
- Publication Year:
- 2019
- Pages:
- 250
- Dimensions:
- 5.06(w) x 7.81(h) x 0.53(d)
- Genre:
- Engineering & Technology Textbook
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Understanding and controlling changes that affect IT services is crucial for any organisation. This practical guide provides in-depth information on the role of a change manager, including their purpose, responsibilities, and required skills.
It covers essential change management methods, techniques, tools, and standards, as well as career progression opportunities. Whether you're looking to advance your own career or support others in your organisation, this book offers valuable insights into the world of change management.