Besterfield, Dale H.
Total Quality Management
- ISBN 13:
- 9789353066314
- author:
- Besterfield, Dale H.
- format:
- Paperback
- publisher:
- Pearson Education India
- language:
- English
- Publication Year:
- 2019
- Pages:
- 648
- Dimensions:
- 25 x 20 x 5 centimetres
- Genre:
- Business, Management, Total Quality Management,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Total Quality Management offers a comprehensive approach to improving a firm's processing capabilities and sustaining competitive advantages. In response to recent changes in information technology, quality system standards, customer satisfaction levels, economic conditions, and government approaches, this fifth edition has been revised to focus on encouraging continuous incremental improvements from the organization's hierarchy. This updated version aims to support organizations in navigating the complexities of the modern business environment. By adopting a total quality management approach, businesses can enhance their performance, increase efficiency, and drive long-term success. With its focus on incremental improvements and organizational hierarchy, Total Quality Management provides a valuable resource for businesses seeking to improve their operations and stay ahead in a rapidly changing world.
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