Corsan, John R.
The Veterinary Receptionist: Essential Skills for Client Care
- ISBN 13:
- 9780702029288
- author:
- Corsan, John R.
- format:
- Paperback
- publisher:
- Butterworth-Heinemann
- language:
- English
- Publication Year:
- 2008
- Pages:
- 176
- Genre:
- Veterinary Science
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
The Veterinary Receptionist: Essential Skills for Client Care As the first point of contact for many people visiting a veterinary practice, the receptionist plays a vital role in building trust and confidence with clients. This comprehensive guide provides practical advice on how to deliver excellent client care, covering essential topics such as client service, dispensing, and first aid. With its updated content and new chapters, this edition is designed to support veterinary receptionists in their daily work. The book offers a clear and structured approach, with each chapter summarising key objectives and featuring scenario cases to help readers apply the information in practice. By following this guide, veterinary receptionists can improve their skills and provide better care for their clients.
Related Products
Related Products
Research and Study Skills for Veterinary Nurses (Veterinary Skills Series)
Davidson, Jane
Essentials of Veterinary Anatomy & Physiology
Aspinall, Victoria
Veterinary Clinical Skills Manual
Coombes, Nichola
Ambulance Care Essentials
Pilbery, Richard
Counselling Skills for Working with Shame (Essential Skills for Counselling)
Christiane Sanderson