Sheila Shaffie
The Mcgraw-hill 36-hour Course: Lean Six Sigma
- ISBN 13:
- 9780071743853
- author:
- Sheila Shaffie
- format:
- Paperback
- publisher:
- McGraw-Hill Professional Publishing
- language:
- English
- Publication Year:
- 2012
- Pages:
- 256
- Dimensions:
- 5.90 (w) x 8.90 (h) x 0.60 (d)
- Genre:
- Quality Control - General & Miscellaneous
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Develop valuable Lean Six Sigma skills in just three days With the integration of Lean and Six Sigma, businesses have a potent tool to deliver top-quality service and products. This comprehensive guide teaches you how to build quality and efficiency into all areas of your operation. Sheila Shaffie and Shahbaz Shahbazi, leading experts in Six Sigma, provide a detailed overview of Lean and Six Sigma methodologies and case studies that demonstrate their practical application. You'll learn how to deliver consistent customer service, reduce operational cost and risk, and build a culture of continuous improvement. Complete with exercises, self-tests, and an online final exam, this guide lets you energize your organization with the power of today's biggest breakthrough in business process improvement.