Publishing, Van Haren

Siam: Principles and - Practices for Service - Integration and Management

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ISBN 13:: 9789401800259
author:: Publishing, Van Haren
format:: Hardback
publisher:: Van Haren Publishing
language:: English
Publication Year:: 2015
Pages:: 226
Dimensions:: 17 x 1.3 x 23.9 centimetres (0.4
Genre:: Business, Management, Information Management,
Condition:: New
Availability:: Item usually sent within 5 working days

£53.31

Current Stock: 5

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Description

Description

This book introduces Service Integration and Management (SIAM) as a new approach to managing IT services in complex environments. By facilitating collaborative working relationships between service providers, SIAM aims to maximize the benefits of multi-sourcing.

As organizations increasingly rely on multiple suppliers for their IT needs, the need for effective integration has become more pressing. This book provides an overview of the concepts and principles behind SIAM, making it a valuable resource for those involved in managing integrated services.

It is intended for IT professionals working in multi-sourced environments, service customer managers, and service provider delivery managers who need to integrate multiple services to meet customer demands. The book offers practical insights into the benefits and challenges of implementing SIAM in various sectors.

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