Pugh, Katrina
Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam
- ISBN 13:
- 9780470876817
- author:
- Pugh, Katrina
- format:
- HardBack
- publisher:
- John Wiley & Sons
- language:
- English
- Publication Year:
- 2011
- Pages:
- 272
- Dimensions:
- 159 mm X 239 mm
- Genre:
- Management Textbook
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
To unlock your organization's full potential, you need to tap into its hidden know-how. This is the knowledge that lives inside your teams, processes and experts - but often remains untapped. In "Sharing Hidden Know-How", Katrina Pugh reveals a proven method for harnessing this knowledge and turning it into action. The book introduces Knowledge Jam, a facilitated collaborative approach that helps organizations rediscover the art of knowledge transfer through meaningful conversation. By capturing unwritten insights and putting them to work, you can drive innovation and business success in a rapidly changing world. With practical guidance and real-world examples, "Sharing Hidden Know-How" provides a step-by-step guide to unlocking your organization's full potential.
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