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  • Mother Truths: Poems on Early Motherhood

    Mother Truths: Poems on Early Motherhood

    McMillan, Karen

    £10.86
    A collection of raw and relatable poetry about early motherhood. Mother Truths is a heartfelt and humorous exploration of the ups and downs of those first few years postpartum. With 38 poems,...
    £10.86
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  • Options as a Strategic Investment

    Options as a Strategic Investment

    McMillan, Lawrence G.

    £24.28
    This study guide for the fifth edition of Options as a Strategic Investment provides a comprehensive resource for maximizing your understanding of options and increasing your profits.Written by...
    £24.28
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  • McMillan's Galloway: A Creative Guide by an Unreliable Local

    McMillan's Galloway: A Creative Guide by an Unreliable Local

    McMillan, Hugh

    £11.72
    This witty and light-hearted tour takes you around Dumfries and Galloway, exploring its history and charm. With a local's insider knowledge, discover the region's hidden gems and unexpected delights...
    £11.72
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  • Whimsical Cross-Stitch: 175 Designs from Trendy to Traditional: 175 Designs from Trendy to Traditional

    Whimsical Cross-Stitch: 175 Designs from Trendy to Traditional: 175 Designs from Trendy to Traditional

    Buziak, Cari

    £13.95
    Discover a world of modern cross-stitch designs with over 130 patterns to inspire your creativity.This comprehensive guide features a diverse range of motifs, from trendy and vintage to kitschy,...
    £13.95
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  • Totally Trendy: 13 Stylish Crochet Hat patterns

    Totally Trendy: 13 Stylish Crochet Hat patterns

    Engar, Adrienne

    £13.87
    This collection of stylish crochet hat patterns is perfect for anyone looking to add a touch of personality to their wardrobe. With easy-to-follow designs and quick completion times, these hats can...
    £13.87
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  • Pet Bakery Business Startup: How to Start, Run & Grow a Trendy Pet Bakery Business

    Pet Bakery Business Startup: How to Start, Run & Grow a Trendy Pet Bakery Business

    Rothschild, Rebecca

    £12.03
    Start a pet bakery business with confidence. With the rise of homemade pet treats, many dog owners are turning to baking as a healthier alternative to commercial pet food. This book provides a...
    £12.03
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  • Diary of a Tokyo Teen: A Japanese-American Girls Draws Her Way Across the Land of Trendy Fashion, High-Tech Toilets...

    Diary of a Tokyo Teen: A Japanese-American Girls Draws Her Way Across the Land of Trendy Fashion, High-Tech Toilets...

    Christine Mari Inzer

    £11.17
    Diary of a Tokyo Teen: A unique look at modern-day Japan through a young woman's eyes. Born in Tokyo to a Japanese mother and an American father, Christine Mari Inzer spent her early years in Japan...
    £11.17
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  • Seeking the Master of Mo Pai: Adventures with John Chang

    Seeking the Master of Mo Pai: Adventures with John Chang

    McMillan, Jim

    £18.71
    Jim McMillan's journey to discover the Master of Mo Pai is a unique and captivating exploration of the martial arts, ancient healing techniques, and mysticism. In his search for guidance, he embarks...
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  • Messy Bun Hats & Scarves: 8 Trendy Messy Bun Hats with Coordinating Scarf Patterns!

    Messy Bun Hats & Scarves: 8 Trendy Messy Bun Hats with Coordinating Scarf Patterns!

    Crochet, Annie's

    £8.69
    Create your own messy bun hats and scarves with these 8 sets of stylish accessories. Made from worsted- and chunky-weight yarns, they're perfect for casual and outdoor play. Each set includes a hat...
    £8.69
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  • Unforgiving Destiny: The Relentless Pursuit of a Black Marketeer

    Unforgiving Destiny: The Relentless Pursuit of a Black Marketeer

    McMillan, David

    £16.90
    Unforgiving Destiny: The Relentless Pursuit of a Black Marketeer is a gripping true story of survival and evasion. For 39 years, David McMillan was pursued by authorities across five continents,...
    £16.90
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  • Out of stock
    The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

    The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

    Hyken, Shep

    £18.27
    Creating an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken. In business, creating a loyal customer base is crucial for long-term success. However,...
    £18.27
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  • The Customer Copernicus: How to be Customer-Led

    The Customer Copernicus: How to be Customer-Led

    Dawson, Charlie

    £33.81
    The Customer Copernicus: A New Approach to Leading Your Organisation. In today's fast-paced business landscape, organisations are often plagued by conflicting beliefs about what matters most. To...
    £33.81
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  • The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    Fader, Peter

    £18.83
    The Customer-Base Audit: The First Step on the Journey to Customer Centricity Understanding your customers' buying behavior is crucial for any organization. However, few executives take the time to...
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  • Customer Centricity: Focus on the Right Customers for Strategic Advantage

    Customer Centricity: Focus on the Right Customers for Strategic Advantage

    Fader, Peter

    £14.91
    Customer Centricity: A powerful call to action that challenges fundamental beliefs about customer service and relationship management. Peter Fader argues that businesses need to rethink their...
    £14.91
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  • Customer What?: The honest  - and practical guide to  - customer experience

    Customer What?: The honest - and practical guide to - customer experience

    Schulze, David

    £25.25
    Customer What? offers a unique approach to understanding and improving customer experience. Divided into four sections, this practical guide combines theory with real-life examples to help you...
    £25.25
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  • The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    Fader, Peter

    £40.88
    The Customer-Base Audit: The First Step on the Journey to Customer Centricity By Peter Fader, Bruce G. S. Hardie, and Michael Ross Understanding your customers' buying behavior is crucial for making...
    £40.88
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  • Customs

    Customs

    Sharif, Solmaz

    £10.24
    Customs is a powerful and evocative collection of poems that explores the complexities of belonging and identity. Solmaz Sharif masterfully navigates the boundaries between language, society, and...
    £10.24
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  • Culture and Customs of Spain (Culture and Customs of Europe)

    Culture and Customs of Spain (Culture and Customs of Europe)

    Stanton, Edward F.

    £24.23
    Discover the vibrant culture and customs of modern Spain in this comprehensive overview.From the stunning landscape to the rich traditions and social customs, Stanton's engaging description reveals...
    £24.23
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  • Lean Customer Development: Building Products Your Customers Will Buy

    Lean Customer Development: Building Products Your Customers Will Buy

    Alvarez, Cindy

    £24.82
    Developing products that people will actually use and buy requires more than just intuition. This practical guide shows you how to validate your ideas through customer development research, ensuring...
    £24.82
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  • The Customer-Driven Playbook: Converting Customer Feedback Into Successful Products

    The Customer-Driven Playbook: Converting Customer Feedback Into Successful Products

    Lowdermilk, Travis

    £30.22
    The Customer-Driven Playbook: Converting Customer Feedback into Successful ProductsThis practical guide provides a complete end-to-end process for understanding customers, identifying their problems,...
    £30.22
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  • Customer Education: Why Smart Companies Profit by Making Customers Smarter

    Customer Education: Why Smart Companies Profit by Making Customers Smarter

    Avramescu, Adam

    £19.66
    Smart Companies Profit by Making Customers Smarter Adam Avramescu's guide to investing in Customer Education is a survival strategy for businesses looking to drive customer growth and maximize...
    £19.66
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  • The Customer Catalyst

    The Customer Catalyst

    Steinman, Dan (foreword)

    £21.87
    The Customer Catalyst: Driving Sustainable Business Growth in the Customer Economy The Digital Revolution has transformed the business landscape, shifting power from organisations to customers and...
    £21.87
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  • The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

    The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

    Chiang, Jennifer

    £17.25
    The Startup's Guide to Customer Success by Jennifer Chiang is a practical guide for anyone looking to champion their customers at work. In this book, you'll learn how to plan, execute and grow your...
    £17.25
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  • The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

    The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

    Toister, Jeff

    £14.95
    The Guaranteed Customer Experience: A New Approach to Winning Customers. Discover how leading organizations use experience guarantees to fuel customer-driven growth and build loyal customers. This...
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  • Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

    Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

    Carl Sewell, Paul B. Brown

    £15.91
    Transform your customers into lifelong advocates with this revised and updated edition of Customers for Life. Carl Sewell shares his expertise on delivering exceptional customer service, drawing on...
    £15.91
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  • Scottish Customs

    Scottish Customs

    Livingstone, Sheila

    £8.22
    Scotland's rich cultural heritage is reflected in its many customs, which have been shaped by thousands of years of history. This book explores hundreds of unique customs associated with various...
    £8.22
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  • The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    Lyytinen, Kalle

    £46.84
    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersFirms need to build great products, but also lend them to the uses and misuses of their customers. This...
    £46.84
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  • The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

    The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

    Fader, Peter S

    £15.53
    The Customer Centricity Playbook offers actionable insights to drive immediate value in your business. By understanding customer lifetime value and how to think about it, you can develop a...
    £15.53
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  • Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Mehta, Nick

    £20.81
    Building a thriving business requires more than just innovative products and services - it demands a strong community at its core. In "Customer Communities: Engage and Retain Customers to Build the...
    £20.81
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  • Customer Experience For Dummies

    Customer Experience For Dummies

    Roy Barnes , Bob Kelleher

    £16.07
    Customer Experience For Dummies provides practical solutions for businesses to connect and engage with their customers. By listening to customer feedback and implementing easy-to-implement...
    £16.07
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  • Customer Success Mindset

    Customer Success Mindset

    Shukla, Jyotsana

    £13.83
    Customer Success Mindset by Jyotsana Shukla is a guide to adopting a company-wide customer-first approach for business growth.This book explores strategies to help organizations prioritize their...
    £13.83
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  • Getting Customers

    Getting Customers

    Sinclair, James

    £11.38
    Building a successful business requires a deep understanding of what drives customer loyalty and growth. James Sinclair, a seasoned entrepreneur who has turned his one-man business into a...
    £11.38
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  • The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    Fisher, M.

    £29.85
    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersBy embracing customer adaptation, businesses can unlock viral growth. This innovative approach explores...
    £29.85
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  • The Customer Education Playbook: How Leading Compa nies Engage, Convert, and Retain Customers

    The Customer Education Playbook: How Leading Compa nies Engage, Convert, and Retain Customers

    Quick, D

    £19.68
    The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain CustomersDiscover how to deliver maximum value to your customers by teaching them to best engage with your products...
    £19.68
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  • The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

    The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

    Vincent, Jeff

    £13.56
    The Customer Support Handbook offers practical advice on creating an exceptional customer experience for your brand. Written by experts in the field, this book shares stories of brand successes and...
    £13.56
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  • Customer Analytics For Dummies

    Customer Analytics For Dummies

    Jeff Sauro

    £21.69
    Mastering customer analytics is crucial for any business looking to understand and improve its customers' experiences. This guide provides a comprehensive introduction to measuring each stage of the...
    £21.69
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  • Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

    Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

    Eric Berridge , Marc Benioff (Foreword)

    £19.01
    Optimize your customer experience with cloud technology to gain a powerful competitive advantage. This comprehensive guide provides a high-level overview of how the cloud can enhance your sound...
    £19.01
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  • The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

    The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

    Newman, Martin

    £29.44
    The Power of Customer Experience by Martin Newman explores how organizations can achieve a delicate balance between efficiency and personalization in today's digital ecosystem. With clear data and...
    £29.44
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  • Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy

    Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy

    Rust, Roland T.

    £41.50
    Understanding customer lifetime value and its impact on corporate strategy has never been more crucial. This book provides a dynamic new model to help businesses maximize their most valuable asset:...
    £41.50
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  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Adams, Rick

    £36.44
    Practical Customer Success Management offers a comprehensive framework for achieving business outcomes through customer success management. Written by an expert in the field, this handbook is...
    £36.44
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  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Adams, Rick

    £54.90
    Practical Customer Success Management provides a comprehensive framework for customer success managers to increase productivity and consistency in their work. Written by an expert in the field, this...
    £54.90
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  • The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior

    The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior

    Duncan, David S

    £19.55
    The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior by David S. DuncanDespite advances in data analysis and technology, companies often struggle to...
    £19.55
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  • The 10-Second Customer Journey: The CXO's playbook for growing and retaining customers in a digital world

    The 10-Second Customer Journey: The CXO's playbook for growing and retaining customers in a digital world

    Unger, Todd

    £14.70
    The 10-Second Customer Journey: A Step-by-Step Guide to Capturing Rapid Conversions and Growing Your Customer List. In today's digital landscape, buying decisions are made in seconds, not months or...
    £14.70
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  • VSCO Girl Coloring Book: For Trendy, Confident Girls with Good Vibes Who Love Scrunchies and Want to Save the Turtles (Vsco Girl Books by Dani Kates)

    VSCO Girl Coloring Book: For Trendy, Confident Girls with Good Vibes Who Love Scrunchies and Want to Save the Turtles (Vsco Girl Books by Dani Kates)

    Kates, Dani

    £10.35
    Coloring book for confident girls who love scrunchies and want to save the turtles. With 26 pages to color, this book is perfect for those looking to express their creativity.This coloring book...
    £10.35
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  • Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

    Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

    Jeanne Bliss

    £20.18
    Chief Customer Officer 2.0: A Proven Framework for Transforming Your Business and CultureThis book provides a comprehensive guide to building a customer-driven growth engine, using the...
    £20.18
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  • Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

    Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

    Levitt, Debbie

    £18.88
    Debbie Levitt's Customers Know You Suck is a practical guide to improving customer experience and driving business success. By applying actionable models, maps, and processes, you can gather...
    £18.88
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  • Customer Driven: Unlocking the Power of Customer Data Platforms to Drive the Next Era of Marketing Engagement

    Customer Driven: Unlocking the Power of Customer Data Platforms to Drive the Next Era of Marketing Engagement

    Kihn, Martin

    £18.34
    Customer Data Platforms: Transforming Marketing EngagementMarketers face a challenge in balancing customer demand for personalization with concerns over data privacy. Customer Data Platforms (CDPs)...
    £18.34
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  • Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers

    Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers

    Fleming, Noah

    £12.38
    Dealing with Difficult Customers: Turning Demanding Clients into Your Best Customers. You'll encounter demanding customers in any business setting - whether you're dealing directly with them or...
    £12.38
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  • Customizing Your Motorcycle

    Customizing Your Motorcycle

    Daniels, Chris

    £21.75
    Building a custom motorcycle has never been more accessible. With the right tools and approach, anyone can transform a standard machine into their personal statement. This comprehensive guide...
    £21.75
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  • The Custom of the Country

    The Custom of the Country

    Edith Wharton

    £8.30
    The Custom of the Country by Edith WhartonA biting satire that exposes the darker side of ambition and social status in early 20th-century America.Meet Undine Spragg, a beautiful heiress with a...
    £8.30
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  • No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers...

    No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers...

    Dan S. Kennedy , Shaun Buck

    £16.80
    Dan S. Kennedy and Shaun Buck present a systematic approach to help you keep, cultivate, and multiply customers so that your entire business grows more valuable and sustainable. Most business owners...
    £16.80
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  • The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

    The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

    Yorgov, Ivaylo

    £36.81
    This comprehensive guide to customer experience management shows how companies can design and implement proactive post-sales service programs that address customers' needs in a personalized way.For...
    £36.81
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  • Custom Knife-making

    Custom Knife-making

    McCreight, Tim

    £20.48
    Custom Knifemaking by Tim McCreight is a comprehensive guide to creating unique and beautiful knives. With step-by-step illustrated instructions, this book covers ten projects that range from...
    £20.48
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  • Naval Customs and Traditions

    Naval Customs and Traditions

    Wells, Gerard

    £11.17
    Naval Customs and Traditions provides an in-depth look at the history and traditions of the Royal Navy. First published in 1930, this revised edition from Solis Press includes over 30 additional...
    £11.17
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  • Tunisia - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture

    Tunisia - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture

    Zarr, Gerald

    £11.86
    Tunisia: A Guide to Customs and Culture provides essential insights into the country's attitudes, beliefs, and behavior. This concise guide helps you navigate everyday situations with confidence,...
    £11.86
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  • Fossilized Customs: The Beast Is Unveiled

    Fossilized Customs: The Beast Is Unveiled

    White, Lew

    £16.70
    Fossilized Customs: Unveiling the Beast as Babel This book is the culmination of 32 years of research into the origins of our customs. Lew White presents a comprehensive study that reveals how many...
    £16.70
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  • Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty

    Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty

    Cudby, Ali

    £12.03
    Help your business thrive by retaining its customers. This practical guide offers expert advice and actionable strategies to keep customers coming back.By combining leadership, tactics, and proven...
    £12.03
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  • The Entrepreneur's Guide to Customer Development

    The Entrepreneur's Guide to Customer Development

    Cooper, Brant

    £17.15
    The Entrepreneur's Guide to Customer Development provides a straightforward approach to discovering and validating customers, products, and go-to-market strategies. This four-step framework is...
    £17.15
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  • Tanzania - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture

    Tanzania - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture

    Winks, Quintin

    £11.74
    Get to know the people behind the sights. Culture Smart! Tanzania provides essential insights into attitudes, beliefs and behavior in this East African country, helping you navigate everyday...
    £11.74
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  • Advanced Custom Painting Techniques

    Advanced Custom Painting Techniques

    Kosmoski, Jon

    £27.88
    Advanced Custom Painting Techniques by Jon Kosmoski is a comprehensive guide to creating custom painted vehicles. With over 350 photographs by Timothy Remus, this book brings detailed explanations of...
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  • Secret Service - Hidden Systems That Deliver unforgettable Customer Service: Hidden Systems That Deliver Unforgettable Customer Service

    Secret Service - Hidden Systems That Deliver unforgettable Customer Service: Hidden Systems That Deliver Unforgettable Customer Service

    Dijulius

    £14.32
    Secret Service reveals the hidden systems behind exceptional customer service. This book examines the clever, practical ideas that can be transformed into repeatable best practices in any...
    £14.32
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    £10.18
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    Martin HillWilson, Carolyn Blunt

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    Lord, Monty

    £18.98
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    Lane, E. W.

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    Mitchell, Jack

    £12.07
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    Dabars, Zita

    £15.93
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    Bacal, Robert

    £15.43
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    Moss, Gary

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    Excise, H. M. Customs and

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    Hansen, Michele

    £20.62
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    Main, Michael

    £13.25
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    Pitkin, Steve

    £24.74
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    Utley, Ian

    £11.92
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    Newman, Martin

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    Danaher, Kevin

    £19.53
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    Jen Campbell

    £9.44
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    Uk, Solang

    £20.38
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    John Mullins

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    France - Culture Smart!: The Essential Guide to Customs & Culture (Culture Smart! The Essential Guide to Customs & Culture)

    Tomalin, Barry

    £13.12
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    Seth Godin

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    Nagarajan, Deepan Siddhu

    £21.99
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    Daum, Kevin

    £17.61
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    Customer Experience - Excellence: The Six Pillars - of Growth

    Knight, Tim

    £24.62
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    Jones, T. Gwynn

    £14.79
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    Keenan, Rob

    £26.27
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    Bhutan - Culture Smart!: The Essential Guide to Customs & Culture (Culture Smart! The Essential Guide to Customs & Culture)

    Choden, Karma

    £13.12
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    The Effortless Experience: Conquering the New Battleground for Customer Loyalty

    Matthew Dixon

    £14.57
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    Outside In: The Power of Putting Customers at the Center of Your Business

    Harley Manning

    £20.03
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    Colson, Rob

    £9.15
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    Campbell, Jen

    £10.10
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