Kemp, Sid

Quality Management Demystified

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ISBN 13:
9780071449083
author:
Kemp, Sid
format:
Paperback
publisher:
McGraw-Hill Professional
language:
English
Publication Year:
2006
Pages:
320
Dimensions:
183 mm X 234 mm
Genre:
Quality Assurance (QA) & Total Quality Management (TQM)
Condition:
New
Availability:
Item usually sent within 7 working days
£27.31

Description

Discover the fundamentals of quality management and learn how to implement effective programs in your business. Quality Management Demystified provides a comprehensive introduction to the key terms, concepts, and tools needed to define, measure, and manage quality.

From early efforts at quality assurance and control, through Total Quality Management, to the rise and evolution of Six Sigma, this book covers it all. Get a clear understanding of how to apply quality management principles in your organisation and make informed decisions about your quality program.

With 320 pages of practical information and expert guidance, Quality Management Demystified is an essential resource for anyone looking to improve their business's quality performance.

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