Madison, Dan
Process Mapping, Process Improvement and Process Management: A Practical Guide to Enhancing Work Flow and Information Flow
- ISBN 13:
- 9781932828047
- author:
- Madison, Dan
- format:
- Paperback
- publisher:
- Paton Professional
- language:
- English
- Publication Year:
- 2005
- Pages:
- 328
- Dimensions:
- 22.86 x 15.24 x 1.75 centimetres
- Genre:
- Business, Quality Management, ,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Transform your organization into a world-class competitor with this practical guide to process mapping and management. Written by Dan Madison, this survey covers the evolution of work management styles and introduces essential tools for redesigning processes. You'll discover how to apply 38 design principles to custom-fit a methodology that addresses specific challenges within your organization. Additional insights come from guest writers Jerry Talley and Vic Walling, who share expertise on cross-department process management and using computer simulation in redesign. The book provides detailed discussions on key topics such as process mapping, stakeholder roles, customer report cards, benchmarking, and best practices. With this guide, you'll gain a comprehensive understanding of how to create a process-focused organization and overcome common barriers to change.
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