Peter Beresford
Personalisation (Critical and Radical Debates in Social Work)
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- ISBN 13:
- 9781447316145
- author:
- Peter Beresford
- format:
- Paperback
- publisher:
- Policy Press
- language:
- English
- Publication Year:
- 2014
- Pages:
- 76
- Dimensions:
- 12.7 x 1.3 x 19.7 cm
- Genre:
- Society, Politics & Philosophy, Social Sciences,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
Personalisation challenges the idea that services should be tailored to individual needs. Instead, it can lead to care being commodified and service quality decreasing. Critics argue that personalization turns users into consumers in a care market, where large profits are made at the expense of providers and service quality. This approach is particularly relevant in an era when public programs are under attack. This book provides a careful assessment of the personalization agenda, highlighting its potential drawbacks and implications for social policy.
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