Downey, Niall

Oops! Why Things Go Wrong: Understanding and Controlling Error

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ISBN 13:: 9781739789268
author:: Downey, Niall
format:: Paperback
publisher:: Liffey Press
language:: English
Publication Year:: 2023
Pages:: 312
Dimensions:: 23.2 x 15.6 x 3 centimetres (0.5
Genre:: Professional & Vocational, Business, Management,
Condition:: New
Availability:: Item usually sent within 20 working days

£21.44

Current Stock: 5

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Description

Description

Oops! is a pioneering book that explores the critical issue of managing human error in various fields. Niall Downey, a cardio-thoracic surgeon turned commercial airline pilot, uses his expertise to make a powerful case for reducing the incidence and impact of mistakes.

Downey draws on examples from business, politics, sport, technology, education, and other areas to illustrate how organizations can greatly reduce serious errors. He offers a strategy based on current best practice that can make a massive difference, concluding with an aviation-style Safety Management System to prevent avoidable catastrophes.

As an acknowledged expert in error management, Downey advises governments, major corporations, and the health industry on how to develop a systemic approach to controlling human imperfection. This book is highly informative for professionals and anyone interested in understanding and controlling error.

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