Whatling, Tony
Mediation Skills and Strategies: A Practical Guide
- ISBN 13:
- 9781849052993
- author:
- Whatling, Tony
- format:
- Paperback
- publisher:
- Jessica Kingsley Pub
- language:
- English
- Publication Year:
- 2012
- Pages:
- 176
- Dimensions:
- 13.8 x 1.5 x 21.6 cm
- Genre:
- Business, Finance & Law, Law,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Mediation Skills and Strategies: A Practical Guide explores the essential skills and strategies required for successful mediation. Drawing on his extensive experience in the field, Tony Whatling explains how to manage challenging conflicts using questioning techniques and effective communication.
This book is a valuable resource for anyone looking to improve their mediation skills, whether as a trainee, novice or experienced professional. It provides practical guidance on how to deal with high emotion and negative responses, making it an essential tool for those working in dispute resolution contexts.
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