Englander, Dan
Mastering Account Management
- ISBN 13:
- 9781500958930
- author:
- Englander, Dan
- format:
- Paperback (12 Jan 2015)
- publisher:
- Createspace Independent Publishing Platform
- language:
- English
- Publication Year:
- 2015
- Pages:
- 120
- Dimensions:
- 152mm X 8mm
- Genre:
- Sales & Selling / General Business & Economics
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Mastering Account Management is your blueprint for winning long-term business with your highest potential buyers. By following Dan Englander's 102-step guide, you'll learn how to create a replicable account management process that produces better and faster returns.
Most companies don't take the right steps to farm repeat business, focusing instead on time-consuming lead generation tactics. This book shows you how to systematize repeat business, achieve flexibility and freedom by keeping a barrier between sales and customer service, and build long-term partnerships by prioritizing experience over output.
With Mastering Account Management, you'll gain the right framework for winning more deals, delighting your customers, and achieving peace of mind. This book combines equal parts sales and customer service with a healthy sprinkling of technology, making it an ideal read for those interested in business and sales strategies.
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