Maister, David H.
Managing the Professional Service Firm
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- ISBN 13:
- 9780743231565
- author:
- Maister, David H.
- format:
- Paperback
- publisher:
- Simon & Schuster UK
- language:
- English
- Publication Year:
- 2003
- Pages:
- 368
- Dimensions:
- 15.5 x 2.5 x 23.2 centimetres (0
- Genre:
- Management & management techniques
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Professional service firms operate in a unique environment, where customised solutions and individualised skills are paramount. Unlike product-based industries, these firms cannot rely on standard management principles, as their success depends on meeting the specific needs of each client. Moreover, the high level of personalisation required in professional services means that firms must also compete for the skills and expertise of talented professionals.
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