Willett
Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- ISBN 13:
- 9780814437605
- author:
- Willett
- format:
- Paperback
- publisher:
- AMACOM
- language:
- English
- Publication Year:
- 2016
- Pages:
- 225
- Dimensions:
- 15.2 x 1.5 x 22.9 cm
- Genre:
- Business, Finance & Law, Management, Human Resources, Willett,Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People,AMACOM,0814437605,Management & Business: General,Workplace Culture,Business & Economics,Business/
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Difficult people can be a major challenge for managers, but they don't have to be insurmountable. Leading the Unleadable offers a straightforward approach to dealing with difficult individuals, helping you to improve their behavior and reduce disruptions.
Written by an expert in the tech industry, this book reveals that most people want to contribute to results, not cause problems. By understanding the potential for change and using simple steps and scripts, you can right even the most hopeless situations and develop the situational awareness required to spot trouble earlier.
Exceptional leaders know that their focus should be on the group, not the individual. This book is your guide to bringing difficult individuals back into the fold or letting them go, and to doing so in a way that benefits everyone.
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