Agutter, Claire

ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide

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ISBN 13:
9781787781177
author:
Agutter, Claire
format:
Paperback
publisher:
Itgp
language:
English
Publication Year:
2019
Pages:
70
Dimensions:
19.81 x 12.9 x 0.48 centimetres
Genre:
Computers, General, Computers,
Condition:
New
Availability:
Item usually sent within 10 working days
£16.85

Description

Get a solid foundation in ITIL 4 with this comprehensive revision guide. Fully aligned with the Foundation course syllabus, it provides clear and concise information on key terms and concepts, making it an ideal companion for self-study or training courses.

Updated to reflect the changes in ITIL 4, this guide covers the guiding principles of ITIL and the four dimensions of service management, as well as the ITIL Foundation exam. It features detailed information presented in user-friendly ways, including tables, bullet points, and diagrams.

Perfect for new candidates or those looking to upgrade their ITIL 2011 certification, this guide gives you the information you need to pass the exam, saving you time to focus on learning the essential facts.

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