Watkins, Steve
ISO 9001:2015: A Pocket Guide
- ISBN 13:
- 9781849288118
- author:
- Watkins, Steve
- format:
- Paperback
- publisher:
- It Governance Ltd
- language:
- English
- Publication Year:
- 2016
- Pages:
- 70
- Dimensions:
- 17.27 x 10.67 x 0.76 centimetres
- Genre:
- Business, Quality Management, Nonfiction,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
Understanding quality management principles is essential for business success. A well-balanced approach to investment and returns can make all the difference in creating products and services that meet customer expectations.
The international standard ISO 9001:2015 provides a framework for organisations to establish process-driven methods of producing and delivering products and services with consistent results. This enables greater control over production costs, increased customer satisfaction, and improved efficiency.
ISO 9001:2015 - A Pocket Guide offers a handy reference book that provides an overview of the ISO 9001 quality management standard, helping you to understand its requirements and how to implement it in your organisation.