Matthews, Drew

I'd like to complain..: Getting more than 'sorry' when things go wrong

(No reviews yet) Write a Review
ISBN 13:
9781490979953
author:
Matthews, Drew
format:
Paperback
publisher:
Createspace Independent Publishing Platform
language:
English
Publication Year:
2013
Pages:
60
Dimensions:
22.9 x 15.2 x 0.3 centimetres (0
Genre:
Reference & Language, Consumer Guides, ,
Condition:
New
Availability:
Item usually sent within 5 working days
£8.15

Description

I'd Like to Complain. Getting More Than 'sorry' When Things Go Wrong

When things go wrong with a company, it's frustrating and can feel like a personal failure. However, companies do make mistakes, and there are ways to effectively complain and get a positive outcome.

The author shares their own experiences of dealing with customer service issues and provides practical advice on how to complain effectively, including strategies for getting results from companies.

View AllClose

Related Products

Related Products

More Than Likely: A Memoir
Add to Cart
Quick view

More Than Likely: A Memoir

Clement, Dick

£11.12
Dick Clement and Ian La Frenais's unique writing partnership has spanned over fifty years, creating iconic characters like Bob and Terry in The Likely Lads and Whatever Happened to the Likely Lads?...
All The Things That Could Go Wrong
Add to Cart
Quick view

All The Things That Could Go Wrong

Foster, Stewart

£8.63
When two boys from different worlds are forced to spend the school holidays together, the result is a story that will touch your heart and make you laugh.Dan is struggling to cope with the loss of...
When Things Get Dark
Add to Cart
Quick view

When Things Get Dark

Datlow, Ellen

£9.69
This chilling anthology of 18 short stories pays tribute to the genius of Shirley Jackson, a seminal writer of horror and mystery fiction whose legacy continues to inspire a new generation of writers...