Gallagher, Richard S.

How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work

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ISBN 13:
9780814410158
author:
Gallagher, Richard S.
format:
Paperback
publisher:
Amacom
language:
English
Publication Year:
2009
Pages:
217
Dimensions:
22.6 x 15 x 1.8 cm
Genre:
Management Textbook
Condition:
New
Availability:
Item usually sent within 5 working days
£13.58

Description

Effective Communication for All Occasions Richard S. Gallagher's guide to delivering constructive messages helps you navigate challenging conversations with confidence. By applying the latest psychology insights, you'll learn how to connect with others and achieve positive change in behavior and performance. This practical book provides step-by-step guidance on using a unique technique to deliver positive messages that keep feelings and relationships intact. With helpful examples, it reveals a painless approach to communication that makes challenging conversations productive and stress-free. By mastering this method, you'll be able to transform stressful interactions into collaborative problem-solving exchanges, improving your relationships with colleagues, managers, and peers.

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