Sutton, Robert I.
Friction Project
- ISBN 13:
- 9781250359209
- author:
- Sutton, Robert I.
- format:
- Paperback
- publisher:
- St. Martins Press-3PL
- language:
- English
- Publication Year:
- 2024
- Pages:
- 304
- Dimensions:
- 23.5 x 15.6 x 1.7 centimetres (0
- Genre:
- Business, Workplace Culture, ,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder In organisations, friction can be both a hindrance and an asset. While some forms of friction are necessary for efficiency, others can hinder productivity. This book provides guidance on how to identify and address destructive friction, and how to harness useful friction to improve workplace performance. The authors draw on seven years of research to offer practical advice on becoming "friction fixers" - individuals who can navigate the complexities of organisational dynamics to achieve better outcomes. They explore five common types of damaging friction, including oblivious leadership and jargon overload, and provide strategies for mitigating their impact. By applying these principles, leaders can create a more efficient and effective work environment. The book concludes with practical lessons on how to lead your own "friction project", including the importance of civility, caring, and love in driving positive change.
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