Bridger, Emma
Employee Experience by Design: How to Create an Effective EX for Competitive Advantage
- ISBN 13:
- 9781789667714
- author:
- Bridger, Emma
- format:
- Paperback / softback
- publisher:
- Kogan Page Ltd
- language:
- English
- Publication Year:
- 2021
- Pages:
- 304
- Dimensions:
- 23.5 x 15.6 x 1.8 centimeters (0
- Genre:
- Business, Human Resources & Personnel Management, Business,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
In today's fast-changing world, delivering an exceptional employee experience is crucial for organizations to thrive. This practical guide helps HR professionals and business leaders create a positive work environment that unlocks productivity and drives competitive advantage. By applying the principles outlined in Employee Experience by Design, readers can design an exceptional experience for their employees, one that goes beyond traditional perks and benefits. The book draws on positive psychology to show how to discover what really drives a great workplace experience, and provides a user-friendly framework covering all levels of employee experience, from organizational culture to everyday behaviors. With clear and practical tips, tools, and examples from organizations such as ING, Expedia Group, and ADEO, this book is an essential resource for anyone looking to develop a happy, productive, and high-performing work environment.