Stanley, Colleen
Emotional Intelligence for Sales Success: Connect with Customers and Get Results
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- ISBN 13:
- 9780814430293
- author:
- Stanley, Colleen
- format:
- Paperback
- publisher:
- Amacom
- language:
- English
- Publication Year:
- 2012
- Pages:
- 224
- Dimensions:
- 15.2 x 1.5 x 23.1 cm
- Genre:
- Business, Finance & Law, Sales & Marketing,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
Salespeople often struggle to execute even when they know what they should do. This is because emotional intelligence plays a crucial role in sales success. The authors, Colleen Stanley and Jill Konrath, explore the importance of self-awareness, empathy, and social skills in building strong relationships with customers. They provide practical advice on how to manage emotions, build trust, and navigate complex sales situations. By understanding and applying these key principles, sales professionals can improve their performance, increase customer satisfaction, and ultimately drive business success.
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