Boller, Sharon
Design Thinking for Training and Development: Creating Learning Journeys That Get Results
- ISBN 13:
- 9781950496181
- author:
- Boller, Sharon
- format:
- Paperback / softback
- publisher:
- ATD Press
- language:
- English
- Publication Year:
- 2020
- Pages:
- 180
- Genre:
- Business, Human Resources & Personnel Management, ,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Design Thinking for Training and Development offers a practical guide to applying design thinking principles in training and development projects. By involving users in the design process, talent development professionals can create learning experiences that stick and drive improved performance. The authors provide a step-by-step approach to design thinking, including strategies for getting buy-in from skeptical stakeholders, gathering perspectives, and crafting problem statements. Two in-depth case studies illustrate how design thinking can be applied in real-world scenarios. The book also includes practical tools and job aids, such as an empathy map and experience map, to help professionals get started. By balancing the needs of learners, businesses, and constraints, design thinking can lead to more effective training programs that meet the needs of all stakeholders.