Grenny, Joseph
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
- ISBN 13:
- 9781260474183
- author:
- Grenny, Joseph
- format:
- Paperback / softback
- publisher:
- McGraw-Hill Education
- language:
- English
- Publication Year:
- 2021
- Pages:
- 304
- Dimensions:
- 22.9 x 15.2 x 2.5 centimeters (0
- Genre:
- Business, Communication, General,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Crucial Conversations: Tools for Talking When Stakes are High is a practical guide to navigating difficult conversations in the workplace and beyond. With its engaging style, this updated edition provides powerful skills to ensure every conversation leads to the results you want.
The book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and offers strategies for mastering high-stakes conversations, regardless of the topic or person. You'll learn how to respond effectively in crucial conversations, identify and address lag time, and communicate more effectively across digital mediums.
By applying the lessons and strategies outlined in this book, you can improve relationships and results, whether they take place at work or at home. With Crucial Conversations, you'll never have to worry about the outcome of a crucial conversation again.
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