Patterson, Kerry/ Grenny,
Crucial Accountability
- ISBN 13:
- 9780071829311
- author:
- Patterson, Kerry/ Grenny,
- format:
- Paperback
- publisher:
- McGraw-Hill Professional
- language:
- English
- Publication Year:
- 2013
- Pages:
- 336
- Dimensions:
- 15.49 x 1.52 x 22.61 centimetres
- Genre:
- Business ; Economics, Business Communication
- Condition:
- New
- Availability:
- Item usually sent within 20 working days
Description
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler and David Maxfield is a practical guide to improving relationships in the workplace and at home. It offers effective strategies for resolving problems caused by broken promises, missed deadlines and poor behavior, which can significantly impact organizational performance and personal well-being. By applying the tools outlined in this book, individuals can master performance discussions, hold people accountable and achieve lasting results. The authors provide a comprehensive approach to addressing difficult conversations and improving relationships, making it an essential resource for anyone looking to improve their communication skills and build stronger connections with others. With its practical and actionable advice, Crucial Accountability has been praised by experts in the field of business and human resources as a valuable resource for personal and professional growth.
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