Ramm, Geoff
Celebrity Service
- ISBN 13:
- 9781912300181
- author:
- Ramm, Geoff
- format:
- Paperback / softback
- publisher:
- SRA Books
- language:
- English
- Publication Year:
- 2018
- Pages:
- 160
- Dimensions:
- 15 x 13 centimetres (0.29 kg)
- Genre:
- Business, Customer Service, Business,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
Celebrity Service: discover the key to serving your customers in a way that sets you apart from the competition. With this book, you'll find the answers to deliver exceptional service that leads to sales and drives success.
From the cabin crew member who gives away prizes to the restaurant that offers knockout entertainment, you'll see how service is the driving force behind business success. You'll learn about the philosophy and results behind 5-star service, and how to offer superb service even when you're closed.
Geoff Ramm reveals the stories and results that have led companies across six continents to out-perform their competitors. With this book, you'll gain the insights and inspiration you need to take your customer service to the next level.
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