Matuson, Roberta Chinsky
Can We Talk?: Seven Principles for Managing Difficult Conversations at Work
- ISBN 13:
- 9781398601307
- author:
- Matuson, Roberta Chinsky
- format:
- Paperback / softback
- publisher:
- Kogan Page Ltd
- language:
- English
- Publication Year:
- 2021
- Pages:
- 232
- Dimensions:
- 23.5 x 15.8 x 1.5 centimetres (0
- Genre:
- Business, Leadership, Business,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Can We Talk? offers guidance on how to create the right conditions for meaningful discussions at work. By understanding the seven key principles that enable both parties to gain a deeper understanding, readers can learn how to prepare, start and manage potentially challenging conversations.
The book draws on examples from everyday work situations, as well as lessons learned from conversation failures, to provide advice on how to engage in productive exchanges of words. It includes example scripts and insights from those who have thrived in difficult conversations, helping readers to come away with a better understanding of what it takes to achieve the best possible result.