Zairi, Professor Mohamed
Building Organisational Capability
- ISBN 13:
- 9781793925534
- author:
- Zairi, Professor Mohamed
- format:
- Paperback
- publisher:
- Independently Published
- language:
- English
- Publication Year:
- 2019
- Pages:
- 176
- Dimensions:
- 22.9 x 15.2 x 1 centimetres (0.2
- Genre:
- Nonfiction, Education, Counseling,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Building Organisational Capability by Professor Mohamed Zairi is a comprehensive guide to establishing sustainable competitive advantage in today's fast-paced business environment. As organisations strive to continually manage their operations and enhance value provision, they must carefully balance structure, management processes, incentives, and rewards to support human resource practices and ultimately add value to customers. The concept of organisational capability was popularised by Dave Ulrich, who defined it as the ability of an organisation to use resources effectively and achieve desired outcomes. This book explores eleven key intangible capabilities that contribute to organisational effectiveness and efficiency, grouped into four main dimensions: customer capital, human capital, organisational capital, and social capital. By understanding and implementing these capabilities, organisations can drive their strategy from within, positioning themselves for success in a rapidly changing market.